snubabonaire.com · Legal

Terms and Conditions

Version: May 2026; Last updated: September 3, 2026

Article 1

Definitions

In these terms and conditions, the following definitions apply:

“SNUBA® Bonaire”: Patrick Loonstra and Heidi Uimonen, operating under the name SNUBA® Bonaire, located at Nautico Marina, Bonaire.
“Guest”: any person who makes a booking or participates in an activity of SNUBA® Bonaire.
“Activity”: the SNUBA® diving experience, boat tour, or any other service offered by SNUBA® Bonaire.
“Booking”: a reservation of an activity via the website or any other booking channel of SNUBA® Bonaire.
“Bokun”: the online booking system used by SNUBA® Bonaire for reservations and payments.

Article 2

Applicability

These terms and conditions apply to all agreements, bookings, and activities of SNUBA® Bonaire. By making a booking or participating in an activity, the guest accepts these terms.

SNUBA® Bonaire reserves the right to amend these terms. The current version is always available at snubabonaire.com/terms-conditions.

Article 3

Booking and Payment

3.1 Booking

Bookings are made via the SNUBA® Bonaire website (via the Bokun booking system) or by email. A booking is final upon receipt of payment confirmation.

3.2 Payment

Payment is made via the online booking system at the time of booking. All prices are in US dollars (USD) and include all applicable taxes and charges.

3.3 Price changes

SNUBA® Bonaire reserves the right to change prices. The price at the time of booking is the final price for that booking.

Article 4

Cancellation and Refunds

4.1 Cancellation by the guest

Cancellation timing	Refund
More than 72 hours before the activity	Full refund
48–72 hours before the activity	50% refund
Less than 48 hours before the activity	No refund
No-show	No refund

Cancellations must be submitted in writing via email to info@snubabonaire.com. The cancellation time is the moment of receipt of the email.

4.2 Cancellation by SNUBA® Bonaire

SNUBA® Bonaire reserves the right to cancel an activity due to:

Adverse weather conditions that endanger the safety of guests or guides (Beaufort 6 or above, waves exceeding 1 meter, lightning).
Technical issues with the boat or equipment.
Insufficient participants (minimum to be determined).
Other circumstances beyond the control of SNUBA® Bonaire (force majeure).

In case of cancellation by SNUBA® Bonaire, the guest receives a full refund or the option to rebook at no charge to another available date.

4.3 Weather policy

SNUBA® Bonaire will communicate cancellations due to weather as early as possible — preferably the evening before the tour. Guests will be notified by email or phone as soon as possible.

Article 5

Participation and Health

5.1 Minimum age

The minimum age to participate in a SNUBA® dive is 8 years. Minors (under 18) may only participate with written consent from a parent or legal guardian.

5.2 Medical conditions

Participation is not permitted for guests with the following conditions:

Pregnancy

Heart conditions or heart surgery

Epilepsy or seizure disorders

Chronic lung disease (asthma, COPD)

Guests with other medical conditions must consult a physician before participating. SNUBA® Bonaire reserves the right to refuse participation on medical grounds without refund.

Every guest completes a medical questionnaire before the activity. Inaccurate or incomplete information on the medical questionnaire releases SNUBA® Bonaire from all liability.

5.3 Alcohol and drugs

Participation is not permitted for guests who are visibly under the influence of alcohol or drugs. SNUBA® Bonaire reserves the right to refuse participation without refund.

5.4 Bonaire Nature Fee

All guests who enter the water are required to pay the Bonaire Nature Fee ($40 per person per year). This is a legal requirement of the Bonaire National Marine Park and is not included in the activity price.

Article 6

Safety and Conduct

6.1 Instructions

Guests are required to follow the instructions of the certified SNUBA® guide at all times. The three basic SNUBA® rules (never hold your breath, never remove your regulator unless you’re holding on to the raft, never beat your bubbles to the surface) are explained before the dive and must be observed at all times.

6.2 Reef protection

Guests are required to comply with the rules of the Bonaire National Marine Park:

Never touch the coral.
Never remove anything from the water (shells, coral fragments, marine organisms).
Use reef-safe sunscreen (no chemical UV filters).
Maintain at least 60–90 cm distance from the reef.

6.3 No-fly rule after diving

After a SNUBA® dive, guests must not fly for at least 4 hours. Guests are responsible for planning their travel accordingly.

Article 7

Liability

7.1 Limitation of liability

SNUBA® Bonaire is not liable for:

Damage, injury or death resulting from failure to follow guide instructions or marine park rules.
Damage resulting from inaccurate or incomplete medical questionnaire information.
Damage resulting from weather conditions or force majeure.
Loss, theft or damage of personal belongings.
Additional costs (travel, accommodation etc.) upon cancellation by SNUBA® Bonaire.

7.2 Guest liability

Guests are liable for damage to SNUBA® Bonaire property or equipment caused by their intentional or grossly negligent conduct.

7.3 Maximum liability

The maximum liability of SNUBA® Bonaire is limited to the amount paid by the guest for the relevant activity, unless the damage results from intentional misconduct or gross negligence.

Article 8

Photos and Videos

SNUBA® Bonaire may take photos and videos during activities for use on the website and social media. Guests who object must notify SNUBA® Bonaire in writing or verbally before the start of the activity.

Photos and videos taken by or for SNUBA® Bonaire remain the property of SNUBA® Bonaire. Guests grant SNUBA® Bonaire permission to use images in which they are recognisable, unless they have objected.

Article 9

Intellectual Property

SNUBA® is a registered trademark of SNUBA International, Inc. SNUBA® Bonaire operates as a licensed SNUBA® Recreational Center and is authorised to use the trademark under a licence agreement.

Article 10

Complaints

Complaints about SNUBA® Bonaire’s services may be submitted to info@snubabonaire.com. SNUBA® Bonaire aims to respond within 14 days.

Article 11

Governing Law and Disputes

These terms are governed by the law applicable on Bonaire (BES islands). Disputes shall first be attempted to be resolved amicably, and if unresolved, submitted to the competent court of Bonaire or Curaçao.

For guests residing in the European Union, mandatory consumer protection provisions of their country of residence may also apply.